FAQ

Shipping & Taxes

Taxes

Orders shipping to Louisiana will be assessed a 8.35% sales tax on the subtotal. Orders shipping to Texas will be assessed an 8.25% sales tax on the subtotal and shipping. Orders shipped to Arkansas will be assessed a 6.50% sales tax on the subtotal and shipping. This is necessary because CSP has a brick and mortar prescence in each of these states Orders shipping to any other state or country outside of the United States will not be assessed any sales tax.

International Orders

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Shipping Policy & Rates

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note shipping rates and charges are estimated according to the weight of the items you ordered and the shipping destination. . The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. The amount estimated is subject to change as sometimes orders must be shipped in multiple boxes or oversized boxes. You will be notified if the actual shipping charges of your order greatly differ from the estimated charges. We ship orders using UPS and the US Postal Service.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Product Return Policy

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